Our office participates with most insurance plans. You will need to contact your insurance company to verify what is covered by your policy as all insurance policies are different. It is important that you confirm that our providers, as well as Northwestern Memorial Hospital, are within your plan/network.
Before you make your appointment, please review the Chicago Women’s Health Group Financial Policy. Obstetric patients should also review the Chicago Women’s Health Group Obstetric Billing Policy.
Your plan may require that you pay a copayment, a deductible, or part of the bill (coinsurance). If you have any questions about your financial responsibilities or benefits, you should call the Customer Service number listed on your medical insurance card.
Please bring your insurance card to each visit.
Copayments are due at the time of your office visit.
Click below to access your Patient Portal.
Our office accepts Visa, Mastercard, American Express, and Discover credit cards. We also accept cash or check.
Contact our billing office prior to making an appointment so appropriate arrangements can be made for payment for your visit. You can reach the billing office by calling (312) 943-0282, ext. 3.
You should call the phone number shown on the bill. We do not have access to laboratory billing information even if the lab work was drawn or done at our office.
Each time you change health insurance companies you will need to verify that Chicago Women’s Health Group is a participating provider with that insurance. You will also need to update your insurance information with us. Be sure to bring your new insurance card with you to your next visit and notify the receptionist of the change when you check in.
You will need to pay out of pocket for your visit. Once you can verify your coverage you will be reimbursed.
Send your payment to our office via mail or call our office to pay with a credit card over the phone. Patients are also able to pay their balances through their CWHG patient portal.
If you are unsure or disagree with why your insurance company has denied payment, please contact your insurance company. Our office does not have information about your individual policy to answer your questions.
Copayment MUST be paid at the time of service/appointment.
Did you receive an explanation of benefits (EOB) from your insurance company? It should explain why something was not paid. If not, please contact our billing office at (312) 943-0282, ext. 3.
Most likely the statement was sent out before your payment reached our office and was entered in your account. Please contact our office to confirm the payment was received.